Two run-ins with big bureaucracies today…
Health insurance — because I did not submit an enrollment form exactly four months after I was hired, I must now wait until May to do it. This is moronic. I won’t say that they never told me that — it may well have been one of a zillion things I was told on my first day — but certainly no-one reminded me in July. And why can we only do this once a year anyway?
WWE — when WWE shopzone had their Thanksgiving sale, I ordered a bunch of stuff, and was pissed when one of the items was wrong. A particular shirt that had been on-sale that I liked for its style, rather than the wrestler it represented (Edge), was replaced by the guy’s newest shirt, which has a crappy design (a giant Ankh, basically).
I hate getting the wrong order in the mail — of course I had to send it back at my own expense. But today I called them, right after I confirmed they got it back.
The shirt I wanted had sold out, and I guess they had decided substituting a newer one for the same guy would be fine with me (especially since the newer one was not on sale). So the guy tells me he’ll credit my account for the shirt I didn’t get, and I can keep the other one.
I remind him I already sent it back, so he then tells me I can have any other T-shirt they carry. So I’ll soon be sporting the newest Stone Cold Steve Austin-wear instead. Yay for great customer service!